At Duplicates Ink, our primary objective is to make you & your company happy. This is why we have implemented a company philosophy which can be summed up in an acronym we use on a daily basis: PQEST. PQEST is what we see as our quest to be the best commercial printer throughout the Carolinas & beyond. PQEST (or 5 ways Duplicates INK strives to consistently meet & exceed our client’s print needs) stands for the following:
Price — We will earn your loyalty by consistently being your lowest-cost print provider.
Quality — We will carefully inspect your printed project more than once to ensure the highest quality print standards have been met.
Enthusiasm and Friendliness — We only hire customer service representatives who have positive attitudes, a concern for others, and a high level of attention to detail. They are a well-trained, enthusiastic, and caring group of communications professionals who are determined to substantially out-perform the customer service representatives at other print shops.
Speed — We hustle. We will finish your order quickly. We encourage our co-workers to work quickly and with a sense of urgency.
Trust — We will tell you the truth; and we won't exaggerate.
We promise we will follow our philosophy through to completion on each project we work on with your company – and to prove this fact, we offer a 100% guarantee on our print products. We hope you will agree that when you are thinking of hiring a print or graphic communications company, you think Duplicates INK!
